​​​Palm Beach County

Zoning Division - On Call


The On Call staff serves as the main contact for answering questions from the public and disseminating information regarding Zoning topics. Contact information and hours of operation are as follows:

9:00 a.m. to 4:00 p.m.
Phone: 561-233-5104
email: PZB-ZonePOC@pbcgov.org

 Zoning Division:
  • Contact the On Call phone or email for zoning applications, including:
    • Zoning designation - Specific uses allowed for property (single-family residential, multifamily residential, retail commercial, etc.) (See ULDC Article 4​)
    • Property Development Regulat​ions (setbacks, height, lot coverage, etc.) (See ULDC Article 3​)​​
  • Questions regarding the Unified Land Development Code (ULDC)
  • Accessory dwelling units or structures
  • Separation requirements for congregate living facilities
  • Transfer of Development Rights (TDR) application (speak with Planning first regarding TDRs)
  • Zoning Confirmation Letters
  • For information on Community Residential Housing, contact: PZB-ZoningCRH@pbcgov.org
  • For Zoning information regarding Building Permits, contact: PZB-ZonePermit@pbcgov.org
  • For information on Landscape questions, contact: PZB-Zon-Landscape@pbcgov.org
  • For requests for Zoning files, including site plans, petition files, resolutions, and BCC/ZC Zoning Hearing minutes or to review files in person, contact: PZB-ZoningFiles@pbcgov.org​
  • Zoning Applications in Process

​Contact the following departments for other topics​:

 Planning Division​: 561-233-5300 or email at PZB-PlanPOC@pbcgov.org

 Building Division
  • Building permit information, building plans submittal/review: 561-233-5108
  • Flood Zone information: 561-233-5374
  • ​Public Records Requests​​​
 Engineering

 PZB Records - Records for built parcels (survey, plans, etc.: 561-233-5160
 Water Utilities - Water / sewer line locations, hook-up availability: 561-493-6000
 Health Department - Water well or septic tank permit: 561-840-4500
 Countywide GIS / Mapping - Custom maps: 561-233-5491, GIS Data Catalog 
 Housing & Economic Sustainability - Housing programs (workforce housing, affordable housing, etc.): 561-233-3600

PZB also has an onilne portal called ePZB for making online payments, building permit tracking, current zoning applications, and more.

 Fee Estimator

In addition, Palm Beach County has an interactive mapping website called myGeoNav here.
 Instructions on how to use myGeoNav