to construction, Royal Palm Beach Village Hall Drop Box is​​ 

temporarily closed.  Learn more about our drop box locations.

Latest News​​​

  • http://pbcauthor/waterutilities/SiteImages/ISO%20certified_official_small.png

    PBCWUD Awarded International Organization for Standardization 55001 Certification

    The Palm Beach County Water Utilities Department (PBCWUD) is honored to be the first water utility in North America to be certified for its continued commitment to managing public assets in accordance with the highest industry standards. ...

  • /waterutilities/SiteImages/Internet.jpg

    2020 Water Quality Reports Released

    The Palm Beach County Water Utilities Department (PBCWUD) announced the publication of its 2020 Annual Water Quality Reports for both the eastern and western communities on Friday, April 30. As evidenced by the reports, which are available online at PBCWater.com by clicking on the “Water Quality" t ...

  • /waterutilities/SiteImages/HerndonAward.jpg

    Water Utilities Garners Three Awards from Florida Water Environmental Association

    The Palm Beach County Water Utilities Department (PBCWUD) earned three awards at the annual Florida Water Environmental Association (FWEA) awards banquet, held virtually on Tuesday. ...

  • http://pbcauthor/waterutilities/SiteImages/Internet.jpg

    2021 Rate Study Information

    Following recommended best practices from the American Water Works Association (AWWA), the Palm Beach County Water Utilities Department (PBCWUD) periodically undertakes a rate study to ensure its service rates and charges are based on sound utility accounting, management and financial principles wh ...

  • /waterutilities/SiteImages/PBCLOGO-4-color.jpg

    Utilities Assistance Offered Through Palm Beach County Community Services

    The Palm Beach County Community Services Department is offering rental, relocation and utility assistance for those who experienced a loss of income as a direct result of COVID-19. ...

 Helpful Links

To report an EMERGENCY 
call 561-740-4600 and select option 1.

Department Officials

Ali Bayat, P.E., PMP, Department Director
Krystin Berntsen, P.E., PMP, Deputy Director
John Acton, Assistant Director
Stephanie Marsh-Corinthian, Assistant Director