Temporary Modification to Water Disinfection Process to Run July 7 - 27, 2022.│Read our FAQs
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 ​​Due

to construction, Royal Palm Beach Village Hall Drop Box is​​ 

temporarily closed.  Learn more​ about our drop box locations.​ ​
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Latest News​​​

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    Protect Yourself from Utility Scams


    In recognition of National Cybersecurity Awareness Month, Palm Beach County Water Utilities Department (PBCWUD) is encouraging customers to take action to identify and avoid fraudulent schemes. With the national rise of email and phone scams, PBCWUD is reminding customers that messages threatening ...
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    Palm Beach County Water Utilities Department Honored for Excellence in Water Treatment


    Palm Beach County Water Utilities Department (PBCWUD) has been recognized for its operational excellence and reliable wastewater services. PBCWUD received two honors from the National Association of Clean Water Agencies (NACWA), the nation’s recognized leader in legislative, regulatory, and legal c ...
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    International Organization for Standardization 55001 Technical Paper by PBCWUD is Now Available


    In 2021, Palm Beach County Water Utilities Department (PBCWUD) became North America's first water utility to achieve ISO 55001 certification for its asset management system. ISO 55001 is an asset management standard by which organizations manage the lifecycle of assets. It assures regulators, custo ...
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    Semiannual Water System Flush to Start July 7, 2022


    In order to maintain compliance with regulatory water quality requirements in the water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify its water disinfection process between Thursday, July 7 and Thursday, July 27, 2021. ...
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 Helpful Links
​​Boil Water Instructions​
Bill Payme​nt Options
Learn About Water Conservation
Apply for a Hydrant Meter​​​​​​​​

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Department Officials

Ali Bayat, P.E., PMP, Department Director
Krystin Berntsen, P.E., PMP, Deputy Director
John Acton, Assistant Director
Stephanie Marsh-Corinthian, Assistant Director​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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