Water Utilities Press Releases

2023

PBCWUD Financial Report Awarded for Transparency and Accountability

Palm Beach County Water Utilities Department (PBCWUD) has been recognized for its exceptional financial reporting practices. The department has been awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association (GFOA) for its Annual Comp ...

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UPDATE - ROAD WORK ADVISORY Palm Beach County Water Utilities Department Working to Repair Utility Line in Lake Worth.

Palm Beach County Water Utilities Department (PBCWUD) is working to repair a utility line near the intersection of Lyons Road and Lantana Road in Lake Worth, resulting in a temporary closure of two lanes of traffic. ...

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PBCWUD is Internationally Recognized for Best Asset Management

Palm Beach County Water Utilities Department (PBCWUD) was once again recognized for its Asset Management Program as the Uptime Award winner during the 36th International Maintenance Conference (IMC). ...

UPDATE - Repairs Complete on Okeechobee Blvd

PBCWUD expects work to be completed for this repair by 3:00 P.M. Friday, January 20, 2023 and is urging commuters to plan accordingly. Drivers should use an alternative route or give extra time for travel. ...

2022

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Semiannual Water System Flush to Start January 5, 2023

Semiannual Water System Flush to Start January 5, 2023 In order to deliver the highest quality water to our customers, Palm Beach County Water Utilities (PBCWUD) requires periodic line flushing and temporary treatment modification. These modifications to the disinfection process are routine and ...

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Boil Water Notice Rescinded for Belle Glade Residents Following Repair of Water Main

The Palm Beach County Water Utilities Department (PBCWUD) has completed the repair of a water main break South of James Wheeler Way in Belle Glade. As a precautionary measure, residents in the affected area are advised to boil their water before use. This boil water notice affects customers in t ...

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Protect Yourself from Utility Scams

In recognition of National Cybersecurity Awareness Month, Palm Beach County Water Utilities Department (PBCWUD) is encouraging customers to take action to identify and avoid fraudulent schemes. With the national rise of email and phone scams, PBCWUD is reminding customers that messages threatening ...

Palm Beach County Water Utilities Department Honored for Excellence in Water Treatment

Palm Beach County Water Utilities Department (PBCWUD) has been recognized for its operational excellence and reliable wastewater services. PBCWUD received two honors from the National Association of Clean Water Agencies (NACWA), the nation’s recognized leader in legislative, regulatory, and legal c ...

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International Organization for Standardization 55001 Technical Paper by PBCWUD is Now Available

In 2021, Palm Beach County Water Utilities Department (PBCWUD) became North America's first water utility to achieve ISO 55001 certification for its asset management system. ISO 55001 is an asset management standard by which organizations manage the lifecycle of assets. It assures regulators, custo ...

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PBCWUD Earns Municipal Utility Operational Performance Excellence Award

The Florida Water Environment Association presented the Municipal Utility Operational Performance Excellence Award to the Palm Beach County Water Utilities Department. ...

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Semiannual Water System Flush to Start July 7, 2022

In order to maintain compliance with regulatory water quality requirements in the water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify its water disinfection process between Thursday, July 7 and Thursday, July 27, 2021. ...

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Palm Beach County Water Utilities Department Annual Water Quality Report Now Available Online

The department recently published its Annual Water Quality Report, a comprehensive resource designed to help customers understand the data behind the water. Features of the report include summarized easy-to-read charts which explain where Palm Beach County’s drinking water comes from and how it is ...

2021

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PBCWUD Awarded International Organization for Standardization 55001 Certification

The Palm Beach County Water Utilities Department (PBCWUD) is honored to be the first water utility in North America to be certified for its continued commitment to managing public assets in accordance with the highest industry standards. ...

Temporary Modification to Water Disinfection Process to Run July 8-29

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Utilities Assistance Offered Through Palm Beach County Community Services

The Palm Beach County Community Services Department is offering rental, relocation and utility assistance for those who experienced a loss of income as a direct result of COVID-19. ...

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Water Utilities Garners Three Awards from Florida Water Environmental Association

The Palm Beach County Water Utilities Department (PBCWUD) earned three awards at the annual Florida Water Environmental Association (FWEA) awards banquet, held virtually on Tuesday. ...

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2021 Rate Study Information

Following recommended best practices from the American Water Works Association (AWWA), the Palm Beach County Water Utilities Department (PBCWUD) periodically undertakes a rate study to ensure its service rates and charges are based on sound utility accounting, management and financial principles wh ...

Press Releases