Palm Beach County Water Utilities Department operates in accordance with Florida Sunshine Open Records Law. Some records you can access directly online and some requests need to be directed to the custodian of our records. Please see below for accessing records online or requesting public records through the custodian of our records.
For access to personal billing statements or water usage reports, please visit: Customer Billing Portal.
Fees for public records are based on the time it takes to retrieve and review the requested documents. In accordance with F.S. 119.07(4).