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Home Caregivers – Apply for ID Badge

The Division of Consumer Affairs is responsible for processing applications for persons required to obtain a Home Caregiver ID Badge. Persons
required to obtain a Home Caregiver ID Badge should do so using the online portal linked below.  The portal can accommodate new and
renewal applications and replacement requests.  The portal allows applicants to submit a complete application including consent forms, pay the fees,
and schedule an appointment to pick up the ID Badge in person.  The portal works best with a desktop or laptop computer with Google Chrome as the web browser.   Mobile devices such a Tablets, Smartphones and pads may not work. APPLICATION FEES ARE NON-REFUNDABLE.

NOTICE

The Consumer Affairs Division was informed that the AHCA Eligibility Verification System will be down for scheduled maintenance through November 18. This means our office will have no access through this period.​


  • ​Caregiver applicants who have paid their fees may keep their scheduled appointments if they want to have a new photo taken for their ID Badge.
    If they are already in the AHCA system, they may elect to have us use their AHCA photo to create the ID Badge the badge will be made and mailed out once AHCA system is up and eligibility determined. 

  • Caregiver applicants who have NOT paid their fees may opt to re-schedule their appointment to a later date, OR keep their scheduled appointment. If keeping the appointment, their photo will be taken and fees collected. Once the AHCA system is up and running, eligibility will be determined, then the ID badge will be made and mailed out to approved caregivers once AHCA system is up and eligibility determined. 



IMPORTANT: YOU MUST FOLLOW THESE INSTRUCTIONS WHEN APPLYING FOR THE HOME CAREGIVER ID BADGE

    NEW, RENEWAL OR REPLACEMENT 
    FIRST-TIME ONLINE PORTAL USERS​
          RETURNING ONLINE PORTAL USERS​
  1.  To apply online for a Caregiver ID Badge click the link below


     Apply for Home Caregiver ID Badge 

    OR click on the GREEN BUTTON Þ
    Caregiver Badge ID Application Button2.png
  2. Enter your e-mail, first name, last name, and select
    Sign-up"
  3. Click on the “Sign-up" link in the lower left portion
    of the screen
  4. Check your email for a temporary account password
  1. To apply online for a Caregiver ID Badge AND if you have an online login account, click the link below

    Apply for Home Caregiver ID Badge

    OR click on the BLUE BUTTON Þ
    APPLY HERE Button BLUE.png
  2. Enter your User Name
  3. Enter Password
  4. Select "Login"
    Note: there is a "Forgot Password" link at the bottom of the
    page if you have an online portal account but can't remember
    your password.

 

GUIDES TO USING THIS PORTAL 
Quick Start Guide​This guide assists home caregivers with creating a user ID and password to access the application portal.
New ApplicantThis guide provides detailed step-by-step instructions for persons who are applying for an ID badge for the first time.
Renewal ApplicantThis guide provides detailed step-by-step instructions for persons who are renewing their ID badge. 
Replacement ApplicantThis guide provides detailed step-by-step instructions for persons who have a current ID Badge but it was damaged or lost and need a replacement.

 

Non-Refundable Fees to obtain a caregiver ID Badge may be made within the portal and are as follows:

    • $30AFFILIATED CAREGIVERS: applicants who work for a Home Care Agency and have previously submitted fingerprints to the 
      Agency for Health Care Administration (AHCA) and have been deemed “eligible"
    • $100 PRIVATE / INDEPENDENT CAREGIVERS:  applicants who do not work for a Home Care Agency and need the Division of Consumer Affairs to take fingerprints for a Level II criminal background check
    • $15BADGE REPLACEMENT:  This option is only available to persons who have a valid/current ID badge and need it replaced due
      to it being lost, damaged, or stolen
      .   

 

SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT US:

PALM BEACH COUNTY CONSUMER AFFAIRS
561-712-6600
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50 SOUTH MILITARY TRAIL, SUITE 201

WEST PALM BEACH, FL 33415