We encourage you to contact us if you have any questions or concerns about the services we provide to the citizens of Palm Beach County. Please use the following information to contact the most appropriate person to handle your questions. If you are unsure of the correct person or section, just fill out the form below and your feedback will be directed along the correct path. 

If you are experiencing an emergency, please call 9-1-1 immediately.​​

The contact information below is for non-emergencies:​


 Send Us a Message


E-mail Disclaimer:

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

 Our Mailing Address

Please send all mail-based inquiries to:

Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Important Phone Numbers:

General Questions

Main Office 561-616-7000
Administrator's Office 561-616-7000
Fire Marshal​

Firefigher and EMS Training

Training and Safety Division 561-616-7017

Records Custodian


News and Media Relations

Public Information Officer

Becoming a Firefighter

Recruitment and Human Resource Development 561-616-7006

911 Dispatch Services

Division Chief - Communication Center

Existing Inspections

Inspections 561-616-7033

Insurance Verification Letters

Water Office 561-233-0066

Plan Review, New Construction and Occupational License Inspections

Plan Review 561-233-0050

Fire and Life Safety Presentations

Community Education 561-616-7033

PBCFR Website

Information and Technology Services (ITS) 561-616-6945

Transport Billing

Billing Company 888-987-0594

Non Transport Billing

Revenue Section 561-616-7065

Fax Numbers

Records Requests 561-616-7083
Transport Billing 305-428-5385
Non Transport Billing 561-616-7090
All Other Correspondence 561-616-7080