The Administration ​Division provides centralized administrative support to PBCFR employees as the operational demand for staffing continues to grow. This Division consists of Recruitment, Health and Wellness, Records and Resources, Payroll, Internal Affairs, Staffing, Finance, and Planning​


The Administrative Services Division Aide facilitates the direction and management of hiring, promotions and recruitment processes for hundreds of current and potential PBCFR employees. The Administrative Services Division also informs the public about the broad spectrum of careers and opportunities available at PBCFR and the procedures for becoming a Firefighter EMT/P​M. 


Health & Wellness

PBCFR’s Wellness Coordinator and Exercise Physiologist work together to ensure the mental and physical needs of PBCFR’s operational employees are met by: 

  • Facilitating comprehensive care through the Employee Assistance Program (EAP) 
  • Administering workers’ compensation, extended leave, and light duty programs 
  • Evaluating and overseeing the annual fitness assessments of every operational employee 
  • Directing the daily physical fitness training for every 12-14 week recruit class 
  • Providing modern equipment and techniques to sustain healthy and capable firefighter

Records & Resources​
The Records and Resources Bureau acts as the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Officer. The Bureau works with the Palm Beach County Attorney’s Office, the State of Florida Attorney, and law firms throughout the County. This section processes subpoenas and public records requests in addition to managing the storage, retrieval, and retention of department records


The Payroll Section processes bi-weekly pay for over 1,800 PBCFR personnel and ensures all promotions, accruals, and schedule changes are completed accurately and promptly. They also oversee the supplemental long-term disability program, computer and coding configuration for database compatibility, and conduct audits to maintain compliance with the Collective Bargaining Agreement

Internal Affairs

The Internal Affairs Section fairly and impartially investigates any internal or external concerns while following all department policies and procedures. They act as the department liaison to the Palm Beach Sheriff’s Office as well as other local, state, or federal law enforcement agencies. This section also keeps the department informed of any situational awareness issues related to Fire Rescue.

The Staffing Officer oversees multiple rounds of annual unit bidding, Kelly days and vacation requests, and tracks the credentials and promotions of over 1,600 Operational Fire Rescue employees. They make daily adjustments of staffing, promotions, and new hires and oversee all light-duty employees. In addition, they ensure that the scheduling of all stations and units complies with the Collective Bargaining Agreement requirements

The Finance Section strives for transparency and compliance with standard practices and policies while matching resources to PBCFR’s rapidly changing needs and priorities. 

The Finance Section is responsible for the following: 
  • Preparation, management, budget oversight, expenditures, and revenue collections as guided by Federal, State, and County requirements in support of the operations of the Department. 
  • Procurement of goods and services through responsible use of Department resources while complying with the Purchasing Department’s requirements and the Office of Equal Business Opportunity. 
  • Preparing specifications for agreements and contracts for direct services, special events, vehicle maintenance, fire inspections, municipal service agreements, agenda items, and hazardous materials incidents in collaboration with the County Attorney’s Office.

The Planning Section analyzes data collected from all areas of PBCFR to aid in decision-making and evaluation of service levels. Planning utilizes Geographic Information Systems (GIS) to produce and maintain the Computer-Aided Dispatch (CAD) map. GIS and spatial analysis tools provide information to leadership toward solving complex location-oriented issues.

Specific functions of the Planning Section include: ​

  • Plan for future fire stations 
  • ​Analyze the impact of land-use changes, development of regional impact, and annexations of fire rescue services 
  • Assist the Insurance Service Office with review to determine Fire Rescue’s rating for property insurance rates 
  • Provide annual statistics reports for PBCFR and served municipalities 
  • Produce PBCFR annual report 
  • Provide the Department cartographic services and spatial analysis for routine and special projects 
  • Implement improvements to CAD mapping and routing system and troubleshoot reported issues 
  • Analysis of all available data collected by PBCFR to support various divisions within the Department


 Contact Us

​​​Chief Herman W. Brice

Fire Rescue Complex
Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Phone:  561-616-703​0