The Medical Services Division ensures personnel are trained and prepared to provide exceptional pre-hospital care and treatment. PBCFR responds to all emergency incidents, ranging from medical calls to traumatic injuries. The Division collaborates with healthcare experts at the local, state, and national levels to develop innovative, evidence-based medical protocols. Continuous research and evaluation of new medical equipment allow the division to implement protocols and procedures, which enhances patient care.
Medical Directors PBCFR has a team of nine Medical Directors who provide paramedics and emergency medical technicians (EMTs) with the necessary training and oversight. On a weekly basis, Medical Directors work in the field responding to emergency calls alongside EMS captains. Their education and experience provides the highest level of pre-hospital patient care.
Training and Education Ongoing development of PBCFR personnel remains a priority of the organization, enabling achievement and maintenance of the highest levels of patient care. In FY 2022, the Medical Services Division provided EMS training for 72 recruits and hosted two paramedic development courses transforming 52 state or nationally certified paramedics into highly trained PBCFR paramedics.
Mobile Integrated Healthcare PBCFR's Mobile Integrated Healthcare (MIH) program enhances the EMS approach by assisting patients with social services and medical needs after their 911 call. MIH provides a multidisciplinary assessment and care coordination by partnering with medical social workers and community paramedics to guide and support patients in navigating their unique needs.
The Medical Services Division is grateful for the EMTs and paramedics on the apparatus making a difference in the community every day. PBCFR's dedicated emergency personnel motivate the Division to offer the best training, tools, and support to serve the community.
Specific incidences involving strokes, heart attacks, septic shock, or trauma are categorized as an “Alert." Trained personnel can rapidly address, treat, and expedite patient transport. Emergency medical responders in transit notify the receiving emergency care facility of an “Alert" via radio; this allows emergency care providers to better prepare for receiving a critical patient and activating specially trained personnel.
Trauma Alert - Rapid recognition and notification of severe, potentially life-threatening traumatic injury.
STEMI Alert - Specific criteria indicate a patient suffering from a heart attack or STEMI (ST-Elevation Myocardial Infarction).
Sepsis Alert - Signs and symptoms identified consistent with septic shock, a life-threatening complication of infection.
Stroke Alert - Rapid onset of signs and symptoms associated with hemorrhagic strokes (brain-bleeds) and ischemic strokes (vessel occlusion in the brain) identified.