• 2019

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      PBCWUD Receives Highest Bond Rating


      The Palm Beach County Water Utilities Department (PBCWUD) received a triple A bond rating from all three major rating services – S&P Global, Fitch and Moody's – Wednesday after a recent review of PBCWUD's enterprise and financial risk profile. ...

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      Modification to Water Disinfection Process to Begin July 14


      ​In order to maintain compliance with regulatory water quality requirements in the water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify its water disinfection process between Sunday, July 14 and Saturday, August 3, 2019. ...

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      2018 Annual Water Quality Reports Released


      The Palm Beach County Water Utilities Department (PBCWUD) announced the publication of its 2018 Annual Water Quality Reports for both the eastern and western communities on Wednesday, June 26. ...

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      PBCWUD Receives Pair of Honors from Florida Water Environment Association


      The Palm Beach County Water Utilities Department (PBCWUD) was awarded the Most Improved Class A Water Treatment Plant for upgrades to Water Treatment Plant #3 (WTP3) and finished as the runner-up for the Earle B. Phelps Award in recognition of professionalism and performance at the Western Region W ...

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      PBCWUD Named Best Large Water Distribution System in Florida


      ​The Palm Beach County Water Utilities Department (PBCWUD) was recognized Tuesday with the 2018 Division 8 Water Distribution System Award, as the best large water distribution system in the state, by the Florida Section of the American Water Works Association. ...

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      Water Utilities Department Recognized for Excellence in Financial Reporting


      ​The Palm Beach County Water Utilities Department (PBCWUD) has been awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States (GFOA) for its 2017 Comprehensive Annual Financial Report (CAFR). ...

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      Water Utilities to Flush Eastern Lines with Chlorine Beginning January 13


      In order to maintain compliance with regulatory water quality requirements in the water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify its water disinfection process between Sunday, January 13 and Sunday, February 3, 2019. ...
  • 2018

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      PBCWUD Offices to Be Closed December 24-25, January 1


      The Palm Beach County Water Utilities Department Administration Offices and Customer Service Centers will be closed on Monday, December 24 and Tuesday, December 25 as well as on Tuesday, January 1. ...

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      PBCWUD Offices, Customer Service Closed November 22 and 23


      The Palm Beach County Water Utilities Department (PBCWUD) Administration Offices, as well as the Customer Service Centers will be closed on Thursday, November 22 and Friday, November 23 in observance of the Thanksgiving holiday. ...

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      Wakodahatchee to be Closed October 22 through November 2


      ​The Wakodahatchee Wetlands will be closed from Monday, October 22 through Friday, November 2 as the facility undergoes routine annual maintenance. ...

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      AMI Installation Underway in Eastern Service Area


      The installation of Advanced Metering Infrastructure in the eastern service area began in late September and will continue through the end of 2019. This project will provide state-of-the-art equipment to the entirety of the Palm Beach County Water Utilities Department service area, as the work in t ...

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      PBCWUD Receives Aaa Bond Rating for 16th Straight Year


      ​For the 16th straight year, the Palm Beach County Water Utilities Department (PBCWUD) has received an Aaa bond rating as announced by Moody's Investors Services on Tuesday, July 31. ...

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      PBCWUD To Begin Accepting AmEx Monday, July 2


      ​The Palm Beach County Water Utilities Department (PBCWUD) announced Friday that, in an effort to better serve those residents that receive their water service from PBCWUD, the department will begin to accept American Express as an option for the payment of bills beginning Monday, July 2, 2018. ...

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      Water Utilities to Flush Eastern Lines with Chlorine Beginning July 8


      ​In order to maintain compliance with regulatory water quality requirements in the water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify its water disinfection process between Sunday, July 8 and Sunday, July 29, 2018. ...

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      2017 Water Quality Reports Released


      ​The Palm Beach County Water Utilities Department (PBCWUD) announced the release of its 2017 Annual Water Quality Reports for both the eastern and western communities on Friday, June 8. As evidenced by the reports, which are available online at pbcwater.com by clicking on the "Water Quality" tab at ...

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      PBCWUD to Host Small Business Enterprise Engagement


      The Palm Beach County Water Utilities Department (PBCWUD) will host a Small Business Enterprise Engagement Tuesday, June 12 at PBCWUD's O&M Building, located at 8100 Forest Hill Boulevard. ...

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      Wakodahatchee Honored by Money Magazine


      ​MONEY magazine, a Time Inc. publication, has named the Wakodahatchee Wetlands the best park in the state of Florida, according to a recent announcement made by the organization. ...

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      Berntsen Recognized by Florida Engineering Society


      Palm Beach County Water Utilities Department (PBCWUD) Director of Engineering Krystin Berntsen, PE, PMP was named the Government Engineer of the Year by the Palm Beach Chapter of the Florida Engineering Society at its Scholarship and Awards Banquet on May 16. ...

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      PBCWUD Prepares for Hurricane Season


      ​As summer approaches in South Florida, so does the start of hurricane season, which is slated for June 1 of each year. While Palm Beach County normally doesn't see an increase in storm activity until the middle of August, now is the time to start preparing for what forecasters are saying should be ...

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      Save the Pipes, Don't Flush Baby Wipes


      Over the course of the last decade, the wet wipe industry has touted many of their products as "flushable." However, unlike toilet paper that breaks down as it travels through the wastewater system, these wipes remain intact and cause serious issues, from broken equipment to wastewater back-ups. ...

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      Do I Need a Water Filter?


      Do I need a water filter? This question is often asked as consumers consider their drinking water, its safety and quality. The simple answer is, if you are a customer of the Palm Beach County Water Utilities Department (PBCWUD), no. ...

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      Repair Work to Cause Lane Closures on Atlantic Avenue


      Work to clear a blockage of a force main will cause a partial closure of Atlantic Avenue near Lakes of Delray Boulevard Thursday morning. ...

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      Don't Send Old Medications Down the Drain


      Help keep the Biscayne Aquifer pristine - don't put old medications down your drain or flush them down the toilet ...
  • 2017

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      Water Utilities Crews to Maintain Vigilance Throughout Holiday Season


      While much of Palm Beach County pauses as we enter the final week of 2017, the Palm Beach County Water Utilities Department (PBCWUD) will maintain it viligance to ensure the drinking water distribution system and wastewater collection ​service experiences no interruption of service this holiday sea ...

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      Temporary Chlorine Flush Ends December 22


      ​The temporary modification of the disinfection process, that saw chlorine used to treat drinking water delivered to the eastern portion of the Palm Beach County Water Utilities Department (PBCWUD) service area, has ended as of Friday, December 22. ...

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      Customer Service Centers, Administration Offices Closed December 25-26 and January 1


      ​The Palm Beach County Water Utilities Department Administration Offices and the Customer Service Centers, located at 9045 Jog Road, Boynton Beach and 2976 State Road 15, Belle Glade, will be closed on December 25, December 26 and January 1. ...

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      Water Utilities to Flush Eastern Lines with Chlorine Beginning November 27


      ​In order to maintain high water quality in the county's water distribution system, the Palm Beach County Water Utilities Department (PBCWUD) will temporarily modify the disinfection process for the eastern portion of the county used to treat drinking water from Monday, November 27 through Saturday ...

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      Water Utilities Celebrates Grand Opening of WROC


      The Palm Beach County Water Utilities Department (PBCWUD) celebrated the grand opening of the Western Region Operations Center (WROC) with a ceremony at the facility on Tuesday, October 31, 2017. ...

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      Water Utilities Recognized for Excellence in Financial Reporting


      ​The Palm Beach County Water Utilities Department has been awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States for its 2016 Comprehensive Annual Financial Report. ...

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      Request for Limitation on Drain Usage Ends


      ​The Palm Beach County Water Utilities Department (PBC WUD) announced Thursday that the request to limit draining and flushing water into the wastewater system had ended for all customers. ...

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      Boil Water Notice Lifted for Pahokee and Canal Point


      The Palm Beach County Water Utilities Department announced Wednesday that the Boil Water Notice for Pahokee and Canal Point had ended and that water in the area was once again safe for consumption. ...

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      Customers Asked to Limit Draining and Flushing Water


      Due to electrical outages caused by Hurricane Irma, the Palm Beach County Water Utilities Department is asking customers to limit draining or flushing water into the sanitary system until full FPL power is restored to the County. This includes bathing, toilet flushing, dish washing and running any ...

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      Boil Water Notice Issued for Pahokee and Canal Point


      ​The Palm Beach County Water Utilities Department has issued a boil water notice for customers in Pahokee and Canal Point until further notice. ...

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      Water Utilities Department Prepared for Hurricane Irma


      The Palm Beach County Water Utilities Department is prepared to rapidly respond to any impact to the water distribution or wastewater collection systems caused by Hurricane Irma. ...

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      PBC WATER UTILITIES DEPARTMENT RELEASES 2016 WATER QUALITY REPORT


      The Palm Beach County Water Utilities Department issued its 2016 Annual Water Quality Report at the beginning of July 2017 to keep our customers informed of water quality under the guidelines of the federal Safe Drinking Water Act (1974). The report highlighted that the Department met or exceeded a ...

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      Don’t Let Stormwater Enter the Wastewater Collection System


      It’s the rainy season in South Florida. We may experience flooding in some areas. If your area is experiencing street or yard flooding, do not try to drain the areas by removing manhole covers or the caps from your wastewater cleanouts. Stormwater should not enter the wastewater collection system. ...