Logo

 

  1. Pay online with a credit or debit card at pbcwater.com. Just click Access Your Online Account.
  2. Sign up for Automatic Debit at pbcwater.com.
  3. Pay with a check by phone 561-740-4600, option #2. In Boca Raton call 561-278-5135. In the western region call 877-477-1305.
  4. Mail your payment using the pre-addressed return envelope that is included with your bill.
    • Please remember, you must return the proper portion of your bill with your payment so your account will be properly credited. Do not send cash in the mail.
  5. Contact your bank to make arrangements to pay your bill electronically. You will need to provide your 10-digit account number.
  6. Pay in person at a Palm Beach County Water Utilities Department Customer Care Center located at 9045 Jog Road, Boynton Beach and 2976 State Road 15, Belle Glade.
  7.  Drop your payment off at one of our dropboxes. Transactions received before 9:00am will be credited same business day. Do not put cash in the dropbox.  

Dropbox locations:

Palm Beach County Main Library

3650 Summit Boulevard, West Palm Beach

Customer Service Center

9045 Jog Road, Boynton Beach 

Royal Palm Beach Village Hall

1050 Royal Palm Beach Boulevard, Royal Palm Beach  

Palm Beach County West Boca Branch Library

18685 State Road 7, Boca Raton 

Belle Glade City Hall

110 Dr. Martin Luther King Jr. Blvd West, Belle Glade 

City of South Bay

335 SW 2nd Avenue, South Bay 

City of Pahokee

207 Bacom Point Road, Pahokee

Contact Us

​P.O. Box 24740
West Palm Beach, FL 33416
 

Customer Care Center

561-740-4600

9045 Jog Road, Boynton Beach, Florida

Inside Walk In: 8:00am – 5:00pm Monday - Friday

Call Center: 7:30am – 6:00pm Monday - Friday

 

Western Region Customer Care Center

877-477-1305

Glades Office Building

2976 State Road 15, Belle Glade, Florida

Inside Walk In: 8:00am – 5:00pm Monday - Friday

Call Center: 7:30am – 6:00pm Monday - Friday

In Case of EMERGENCIES

561-740-4600 ,  option 1