All companies in Palm Beach County performing towing services are required to secure a license or "Business Permit" from the Consumer Affairs Division. The towing companies listed under “Find Licensed Towing Company” have been issued the required county permits and may legally provide towing services in Palm Beach County. Information about each company includes the business address, owner/manager’s name, type/size of fleet, number of years operating and administrative actions taken (i.e., civil citations, cease and desist orders, etc.).
A non-consent tow is defined as the recovery, tow, removal or storage of a vehicle or vessel without the authorization of the owner or authorized driver. There are two types of non-consent tows:
- Private Property Impounds - includes vehicles/vessels that may be illegally or inappropriately parked (i.e., against condominium rules etc.) on private property (or public/government property where a contract exists).
- Police Directed - includes vehicles/vessels incapacitated as a result of an accident or involved in a crime -- and the owner cannot or will not secure the services of his/her own towing service. The law enforcement agency involved, calls a towing company that is either under contract or on a rotation list.
The owner of an incapacitated vehicle/vessel has the right to contact his/her own towing company or service (i.e., AAA, etc.) if that company can respond and remove the vehicle in a timely manner. In such an event, the maximum county rates do not apply. The owner should communicate his/her intentions very clearly to the police officer(s) conducting the accident investigation.
While Palm Beach County Consumer Affairs does not recommend or rate any towing company, these licensed companies have met the minimum requirements of the Palm Beach County Towing Ordinance. Consumer Affairs has no way to determine the volume of business and customer contacts for these licensed companies.
A three-year consumer dispute history or business information report for licensed towing companies is available by clicking on the “Look Up Business” button to the left. This license information is updated regularly. Consumer Affairs exercises strict procedures to ensure validity of the information, but cannot guarantee complete accuracy. If you see a possible error:
West Palm Beach area: (561) 712-6600
Boca/Delray/Glades residents call toll free: 1-888-852-7362
Fax: (561) 712-6610