​About Us

The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The staff consists of clerical support staff, investigators, and compliance officers who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing, Vehicle for Hire, and Home Caregiver Ordinances. This is done through informal mediation, investigation and enforcement.

Mission Statement

Our mission is to help consumers make informed decisions about businesses. We investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. We protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations. 

Consumer Affairs Ordinance


 Did YOU Know???



  • Please be advised: The web site is for informational purposes only and is offered as a convenience for consumers. We make every effort to update the information on a timely basis and to provide accurate information. However, we make no warrantee or guarantee regarding the accuracy or reliability of the content on this site. Palm Beach County is not liable for errors, omissions or for any damages in connection with the use of the information appearing on this website.

Contact Us

50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
 Phone 561-712-6600
Boca/ Delray/ Glades:
Toll Free 888-852-7362
Fax:  561-712-6610