‚ÄčAbout Us

The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The staff consists of clerical support staff, investigators, and compliance officers who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing, Vehicle for Hire, and Home Caregiver Ordinances. This is done through informal mediation, investigation and enforcement.

Mission Statement

Our mission is to help consumers make informed decisions about businesses. We investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. We protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations. 

Consumer Affairs Ordinance


Criminal and Background History Checks

     Background Checks FAQ

There have been questions about the differences between background and criminal history checks. Many people assume they are the same thing but they are not. Click on the image above to get answers to the most frequently asked questions on this subject.

Contact Us

50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
Boca/ Delray/ Glades:
Toll Free 888-852-7362
Fax:  561-712-6610

Contact Us