For your convenience, we have compiled a list of the most frequently asked questions from the Licensing Staff in Consumer Affairs. We hope these questions and answers will help you. If not, please contact us so we may assist you further.
You must submit an application packet to the Division of Consumer Affairs which consists of the followin
No. Partial application packets cannot be accepted due to the volume of applications submitted.
Applications are accepted Monday through Friday, from 8:00am-4:00pm excluding holidays.
No. It is up to the applicant to identify and apply at a for-hire transportation company for which they want to work, and to have that company complete and notarize the For-Hire Transportation Company Endorsement.
You may work for more than one (1) for-hire transportation company at any given time. However, you must provide a completed and notarized For-Hire Transportation Company Endorsement for each company for which you will be working to the Division of Consumer Affairs.
Yes. A basic English and Geography Test is required for all new applicants and or those renewal applicants whose badge has been expired for one (1) year or more.
When you submit your completed application packet and payment, you will be scheduled for a specific date and time to take the test. Also at the time of application, your photo will be taken for the Vehicle for Hire Driver ID Badge.
You should call to re-schedule your test appointment.
No. Testing is done in groups and is scheduled usually 6 to 7 days from the date you submit your application. That 6 to 7 day time period allows staff to obtain your criminal background check from the Florida Department of Law Enforcement, and time for a Consumer Affairs Compliance Ofice to review your entire file for either approval or denial. An information sheet is provided to you at the time you submit your application and have your photo taken. The information sheet can also be found on our website at
If you fail the English and Geography Test, you have a second opportunity to pass the test. The date of your retest is usually set several days away so that you have more time to study the information sheet.
In the majority of cases, the Badge is ready upon passing the English and Geography Test.
50 South Military TrailSuite 201 West Palm Beach, FL 33415West Palm Beach Area: Phone:
561-712-6600Boca/ Delray/ Glades: Toll Free