Palm Beach County

Planning Division - Planner On Call

The Planner on Call serves as the main contact for answering questions from the public and disseminating information regarding Planning topics. Contact information and hours of operation for the Planner on Call are as follows:

9:00 a.m. to 12:00 Noon
1:00 p.m. to 4:00 p.m.
There is no Planner on Call available from 12:00 Noon to 1:00 p.m.
Phone: 561-233-5343

Contact the Planning Division for the following topics:

Contact the following departments for other topics:

 Zoning Division: 561-233-5200 or email at
  • Zoning designation - Specific uses allowed for property (single-family residential, multifamily residential, retail commercial, etc.)
  • Property Development Reglations (setbacks, height, lot coverage, etc.)
  • Application for Re-Zoning (changing the zoning designation)
  • Questions regarding the Unified Land Development Code (ULDC)
  • Accessory dwelling units or structures
  • Separation requirments for congregate living facilities
  • Transfer of Development Rights (TDR) application
  • Zoning Applications in Process
 Building Division
  • Building permit information, building plans submittal/review: 561-233-5108
  • Flood Zone information: 561-233-5374
  • Land Development - Lot split / combination: 561-684-4090
  • Roadway Production - Road constructions / improvements: 561-684-4150

 PZB Records - Records for built parcels (survey, plans, etc.: 561-233-5160
 Water Utilities - Water / sewer line locations, hook-up availability: 561-493-6000
 Health Department - Water well or septic tank permit: 561-840-4500
 Countywide GIS / Mapping - Custom maps: 561-233-5491
 Housing & Economic Sustainability - Housing programs (workforce housing, affordable housing, etc.): 561-233-3600

PZB also has an onilne portal called ePZB for making online payments, building permit tracking, current zoning applications, and more.

 Fee Estimator

In addition, Palm Beach County has an interactive mapping website called myGeoNav here.
 Instructions on how to use myGeoNav