Palm Beach County

Planning Division - Planner On Call

The Planner on Call serves as the main contact for answering questions from the public and disseminating information regarding Planning topics. Contact information and hours of operation for the Planner on Call are as follows:

8:00 a.m. to 12:00 Noon
1:00 p.m. to 4:00 p.m.
There is no Planner on Call available from 12:00 Noon to 1:00 p.m.
Phone: 561-233-5343
email: PZB-PlanPOC@pbcgov.org

Contact the Planning Division for the following topics:

• Residential density determination (approximate number of residential units allowed)
• Future Land Use - General type of development allowed (example: residential, commercial, etc.)
• Future Land Use Amendment - Application to change Future Land Use designation
• Neighborhood Plans / Planning Studies including the URA (Urban Redevelopment Area)
• Population / Demographics
• Agricultural Reserve
• Annexation
• Active Future Land Use Amendments
• Residential Projects
• Density Programs including Workforce Housing (buyers seeking info see DHES website here)
• Monitoring (commencement time requirements, conditions of approval, time extensions)
• Historic Preservation/Archaeology
• Farm Residences
• Residential Building Permit Quarterly Reports
• Questions about items on the PBC Planning website
  

Contact the following departments for other topics:

• Zoning designation - Specific uses allowed for property (single-family residential, multifamily residential, retail commercial, etc.) (See ULDC Article 4​)
  
• Property Development Regulat​ions (setbacks, height, lot coverage, etc.) (See ULDC Article 3​)​​
  
• Application for Re-Zoning (changing the zoning designation)
  
• Questions regarding the Unified Land Development Code (ULDC)
• Accessory dwelling units or structures
  
• Separation requirements for congregate living facilities
• Transfer of Development Rights (TDR) application (speak with Planning first regarding TDRs)
• Zoning Applications in Process

• Building permit information, building plans submittal/review: 561-233-5119
  
• Flood Zone information: 561-233-5374

• Land Development - Lot split / combination: 561-684-4090
• Roadway Production - Road constructions / improvements: 561-684-4150
• Historical Aerial Photos - Search scanned historical aerial photos by Township and Range

 PZB Records - Records for built parcels (survey, plans, etc.: 561-233-5160
 Water Utilities - Water / sewer line locations, hook-up availability: 561-493-6000
 Health Department - Water well or septic tank permit: 561-840-4500
 Countywide GIS / Mapping - Custom maps: 561-233-5491, GIS Data Catalog 
 Housing & Economic Sustainability - Housing programs (workforce housing, affordable housing, etc.): 561-233-3600

PZB also has an onilne portal called ePZB for making online payments, building permit tracking, current zoning applications, and more.

 Fee Estimator

In addition, Palm Beach County has an interactive mapping website called myGeoNav here.
 Instructions on how to use myGeoNav