Applicants may make an appointment to submit documents at CSD's drive-thru intake, located at 810 Datura Street, West Palm Beach, and 1440 Martin Luther King Jr. Boulevard, Riviera Beach, on Tuesdays and Thursdays from 8:30 to 11:30 a.m. and 1 to 4 p.m.
Please call (561) 355-4792 to make/confirm appointments and confirm drive-thru hours. It is mandatory for clients to wear a mask and follow all social distancing guidelines when they arrive.
A CSD staff person can help make sure required documents are compiled correctly beforehand. Keep in mind that
it is necessary to write the application number on all documents submitted.
Applicants with pending documentation may also submit their documents at PBC Libraries. Some library locations may have limited in-person services. For more information or to locate your nearest library, visit http://www.pbclibrary.org/locations.
Note: PBC Library staff will only receive documents for pending applications. Assistance with applying for the program is not offered at any PBC Library branch. For assistance applying for the program, please call (561) 355-4792 or contact any of the eight community-based organizations that are providing navigation services (refer to
“Who can help me apply for services?" Q&A).
Applicants are encouraged to check their emails regularly as reviewers make contact by email, and they send important updates regarding applications. It is also helpful to visit the CARES Act Frequently Asked Questions and the OSCARSS online tutorial videos prior to completing an application.