Frequently Asked Questions

  • Question Mark IconWhat do I need to apply?

    Two forms of identification are required for each household member.

    For each adult household member the following is required:

    • A Picture Identification Card
    • Social Security Card

    For individuals under the age of eighteen (18), the following information is required:

    • Birth Certificate
    • Social Security Card

    Other information may be required to include but not limited to the following:

    • Alien Registration Card (Current)
    • Employment Permit
    • Voters Registration Card
    • Current School Records
    • Certificate of Naturalization

  • Question Mark IconIncome verification

    income is verified for the past three (3) months. Individual must be at or below 110% of the Federal Poverty Level Income Guidelines- FPLG (click here to access current FPLG). If an individual is under 18 years of age, the case is opened in the name of a parent. Verification of gross income includes, but is not limited to:

    • check stubs, W-2, or current income tax statement
    • a print-out sheet from Work And Gain Economic Sufficiency (WAGES) or 3 months of WAGES check stubs.
    • a statement and/or wage form completed by past employers.
    • a print out sheet from unemployment compensation
    • verification of benefits from the Social Security Office.
    • Social Security Disability Insurance (SSDI)
    • Social Security Act (SSA)
    • Supplemental Security Income (SSI)
    • TPQY
    • documentation of child support
    • documentation of alimony
    • documentation of veteran benefits
    • documentation of pension benefits

  • Question Mark IconAssets

     Individual/family assets must not exceed $2000.00 for an individual or $3000.00 for a family.

    Note: Where possible assets are defined as any tangible item of value excluding homestead property and primary car and/or those assets defined through WAGES, as appropriate. Primary car is one that is used for medical, educational and employment purposes.

    Verification includes:
    • checking and/or savings account statement over the past three (3) months
    • property tax statement
    • legal description of property verified by Property Appraiser's Officed. Proof of stocks and bonds
    • proof of certificate of deposit
    • proof of cash surrender value of life insurance policy(ies)

  • Question Mark IconResidency

    The individual/family shall be a resident of Palm Beach County.
    Verification includes:

    • voter registration card
    • current property tax bill
    • current lease/rent receipt
    • utility bills
    • current mortgage statement
    • current vehicle registration
    • local school registration, or
    • other appropriate documents

  • Question Mark IconLegal status

    The individual/family must provide documentation of legal status.

    • I-94
    • I-9 (employment authorization)
    • green card
    • Social Security card
    • birth certificate

  • Question Mark IconHow long does the process take?

    Once the applicant completes all the paperwork the social worker can advise of eligibility. If eligible, payments are made directly to the vendor.

    Contact Number: