An individual or family applying for services must provide verification of income and assets, as well as, two forms of identification and verification of bills. Additional information, as applicable, may also be required.

With the exception of specialized programs, services are accessed through three main offices located in Riviera Beach, Delray Beach and Belle Glade. In addition, arrangements can be made with the social worker to meet with an individual if transportation into the office is a barrier. There are no fees for most programs administered. For specialized programs, such as Indigent Burial/Cremation, liens are filed against the estate of the deceased.   

Accelerated Gentrification

​HOT Team:

One team conducts targeted outreaches throughout Palm Beach County, focusing on areas of high concentration of homeless individuals; they will respond to community requests; and complete SPDATs in the field.

Housing Focused Outreach Teams:

Two teams work with a caseload of the most vulnerable homeless individuals – engaging in regular housing focused discussion and activities, taking them to see housing alternatives and place in housing. 

Senator Philip D. Lewis Center:

Homeless Services staff will assess individuals at the Lewis Center for Housing Focused Services and provide Case Management to homeless individuals in transition.  

Housing First Program:

Cases are intensive and require close monitoring of clients in the early stages. As the Housing First program expands, case managers will be reassigned to meet the increasing need. 

Emergency Housing Program:

Short term halfway house placement with immediate goal of housing. Discussions focus on what is needed to become housed. 

Extended Care for persons applying for Social Security:

Under SSI interim assistance and SOAR process, but not in need of personal care assistance. 

Assisted Living Program:

Homeless individuals are assessed for placement based upon medical need for personal care pending Social Security application for disability under SSI interim assistance and SOAR process.

​Homeless Services Access:
​To access Homeless Services call
Senator Philip D. Lewis Center at 561-904-7900. 

PBC Palm Tran:
561-841-4200

Palm Tran CONNECTION:
561-649-9838

Area Agency on Aging's Elder Helpline:
1-866-684-5885

• 2019 HHA Board & Sub-Committee Meeting Calendar

• Division of Human Services Brochure
• Leading the Way Home Report
• Leading the Way Home Brochure
• Non-Congregate Sheltering Strategy for the Western Communities_English
• Non-Congregate Sheltering Strategy for the Western Communities_Spanish
• Non-Congregate Sheltering Strategy for the Western Communities_Creole
• Hunger Relief Plan: Palm Beach County 2015
• A Report of Health & Human Services In Palm Beach County-Based on Key Community Indicators 2010
• Resource Guide for the Unhoused 2024​​​