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Amit Sawant 

Amit Sawant
Application Services Director

Application Services

The purpose of this Division is to work closely with partner agencies in acquiring, through purchase or in-house development, specialized software applications that support the ​business operations of County government.  This involves managing the full life cycle of application development which encompasses business requirements, software architecture and programming, software testing, maintenance, and change management, all administered under formal project management methodology.  

Primary services include: 

  • Develop, implement, and maintain departmental and enterprise software applications using appropriate technology;
  • Coordinate the acquisition of third party commercial software packages, as necessary;
  • Provide database services for development and production environments;
  • Maintain existing applications to assure system compatibility and overall seamless business operations;
  • Develop and maintain web pages and mobile applications; and
  • Provide general consulting and project management services to user departments. 

 

ISS has a long and successful history of in-house programming dating back to the early days of mainframe computing.  Through close collaboration with County departments and agencies, we build software business solutions tailored to fit the specific needs of our customers.  Numerous County departments and agencies rely upon ISS for developing and maintaining their key business applications. 

Our software development expertise has evolved as the industry shifted to client-server and then web computing platforms.  Most of our newer applications are written utilizing Microsoft's .Net development platform. 

ISS maintains an inventory of more than 300 custom built applications as well as dozens of commercial software vendor packages.  Key in-house developed and commercial software packages are summarized in the link below.

 

ISS Application Services Awards

No

Year

Award

Project

Department

1 2025 National Association of Counties (NACo) Achievement Awards Human Resources - HR Executive Dashboard ISS Enterpise
2 2025 National Association of Counties (NACo) Achievement Awards Case Manager Pro ISS Enterpise
3 2025 National Association of Counties (NACo) Achievement Awards Fire Rescue - Hose Testing Application ISS Enterpise/td>
4 2025 National Association of Counties (NACo) Achievement Awards Consumer Affairs - Vehicle For Hire Driver Application Portal ISS Enterpise
5 2025 National Association of Counties (NACo) Achievement Awards FDO - Project Management ISS Enterpise
6 2025 National Association of Counties (NACo) Achievement Awards HED - Housing Assistance Programs Portal ISS Enterpise
7 2025 National Association of Counties (NACo) Achievement Awards ePZB SolarApp+ Permit Application ISS Enterpise
8 2025 National Association of Counties (NACo) Achievement Awards ePZB Code Compliance Portal ISS Enterpise
9 2025 National Association of Counties (NACo) Achievement Awards County Administrators - PBC Boards ISS Enterpise
10 2023 National Association of Counties (NACo) Achievement Awards Affordable HVAC Replacement Assistance Program for Low-Income Households Community Services
11 2023 National Association of Counties (NACo) Achievement Awards Public Safety Home Care Giver Management System Public Safety
12 2023 National Association of Counties (NACo) Achievement Awards Fixed Asset Lifecycle Management System (FATS) ISS Enterpise
13 2023 National Association of Counties (NACo) Achievement Awards Workforce and Affordable Housing Dashboard Housing and Economic Development
14 2023 National Association of Counties (NACo) Achievement Awards Property Appraiser Homestead Exemption E-file Application Property Appraiser
15 2023 National Association of Counties (NACo) Achievement Awards Property Appraiser Tangible Asset E-file Application Property Appraiser
16 2023 National Association of Counties (NACo) Achievement Awards Water Utilities - AMI Meter Replacement and Management System Water Utilities
17 2023 National Association of Counties (NACo) Achievement Awards Enterprise Contract Management System (eCMS) ISS Enterpise
18 2023 National Association of Counties (NACo) Achievement Awards Building Compliance and Inspection Tracking System (eField Application) PZB
19 2023 National Association of Counties (NACo) Achievement Awards PBC Community Connect Mobile App ISS Enterprse
20 2023 National Association of Counties (NACo) Achievement Awards Comprehensive Emergency Medical Plan (CEMP) Portal ISS Enterpise
21 2023 National Association of Counties (NACo) Achievement Awards Animal Care & Control - Field Officer Application Animal Care & Control
22 2023 National Association of Counties (NACo) Achievement Awards Community Services Homeless Point in Time Survey Community Services
23 2022 National Association of Counties (NACo) Achievement Awards Consumer Affairs Tracking System Public Safety
24 2022 National Association of Counties (NACo) Achievement Awards Data Exchange -Using Technology to Improve Human Services Administration and path towards Data Warehouse Community Services Department
25 2022 National Association of Counties (NACo) Achievement Awards Enterprise File Management Middleware ISS Enterpise
26 2022 National Association of Counties (NACo) Achievement Awards e-Permitting Engineering and Public Works
31 2022 National Association of Counties (NACo) Achievement Awards e-Platting Engineering and Public Works
27 2022 National Association of Counties (NACo) Achievement Awards ePZB Kiosk Portal Planning, Zoning and Building
28 2022 National Association of Counties (NACo) Achievement Awards HR Online Job Applications System Human Resources
29 2022 National Association of Counties (NACo) Achievement Awards Notice of Funding Opportunity (NOFO) Youth Services Department
30 2022 National Association of Counties (NACo) Achievement Awards Online Requisition System ISS Enterpise
31 2022 National Association of Counties (NACo) Achievement Awards Property Appraiser's Permit Portal Property Appraiser
32 2022 National Association of Counties (NACo) Achievement Awards ReEntry Network (RENEW) Public Safety
33 2022 National Association of Counties (NACo) Achievement Awards SMS Gateway ISS Enterpise
34 2022 National Association of Counties (NACo) Achievement Awards Vincent Public Safety
35 2022 National Association of Counties (NACo) Achievement Awards Virgin Islands- Board License Certification Application Virgin Islands
36 2022 National Association of Counties (NACo) Achievement Awards Restart Business Grants CARES Application Dept of Housing and Economic Stability
37 2022 Government Experience Project Award  HR Online Job Applications System Human Resources
38 2022 Golden Palm Awards OSCARSS Rent, Utilities and Food Assistance Application Community Services Department
39 2022 Golden Palm Awards Enterprise File Management Middleware ISS Enterpise
40 2021 National Association of Counties (NACo) Achievement Awards COVID-19 Business Compliance Application Planning, Zoning and Building (Code Enforcement)
41 2021 National Association of Counties (NACo) Achievement Awards Human Resources Information System (HRIS) Human Resources
42 2021 National Association of Counties (NACo) Achievement Awards Mortgage Assistance CARES Application Dept of Housing and Economic Stability
43 2021 National Association of Counties (NACo) Achievement Awards OSCARSS Rent, Utilities and Food Assistance Application Community Services Department
44 2021 National Association of Counties (NACo) Achievement Awards Restart Business Grants CARES Application Dept of Housing and Economic Stability
45 2021 Golden Palm Awards COVID-19 Business Compliance Dashboard Planning, Zoning and Building (Code Enforcement)
46 2020 Government Experience Project Award  ePZB Building Portal Planning, Zoning and Building (Building)
47 2020 Government Experience Project Award  COVID-19 Response -“Business Complaint Dashboard" Planning, Zoning and Building (Code Enforcement)
48 2020 Golden Palm Awards HRIS Hand Scan Module Parks and Human Resource Departments
49 2020 Golden Palm Awards Animal and Care Control - Field Officer Application Public Safety
50 2019 Center for Digital Government Top-ten ranking in the 2019 Digital Counties Survey (7th place)  
51 2019 National Association of Counties (NACo) Achievement Awards FDO Enterprise Application (eFDO) FDO Enterprise
52 2019 National Association of Counties (NACo) Achievement Awards EBO Vendor Portal Office of Equal Bussiness Opportunity
53 2019 National Association of Counties (NACo) Achievement Awards Summer Camp Scholarship Program (SCSP) Application Youth Services Department
54 2019 National Association of Counties (NACo) Achievement Awards Medical Examiner Tracking System (METS) Medical Examiner
55 2019 National Association of Counties (NACo) Achievement Awards Public Records Request System ePRR Public Affairs
56 2019 National Association of Counties (NACo) Achievement Awards Contract Monitoring Application Youth Services Department
57 2019 National Association of Counties (NACo) Achievement Awards TED County-wide Enterprise Application
58 2019 National Association of Counties (NACo) Achievement Awards Online Search Request (OSR) Planning, Zoning and Building 
59 2019 Golden Palm Awards Enterprise Public Records Request System Public Affairs
60 2019 Golden Palm Awards Loftware Bar Code Software Replacement FDO Enterprise
61 2019 Golden Palm Awards Medical Examiner Tracking System Medical Examiner
62 2018 Center for Digital Government Top-ten ranking in the 2018 Digital Counties Survey (10th place)  
63 2018 National Association of Counties (NACo) Achievement Awards Disaster Assessment Tools (RIAT and DA) Public Safety and PZB (Building)
64 2018 National Association of Counties (NACo) Achievement Awards eKPI Performance Measurement System County Administration and OFMB
65 2018 National Association of Counties (NACo) Achievement Awards Bus Pass Tracker System Palm Tran
66 2018 Golden Palm Awards New PAPA Website Property Appraiser
67 2018 Golden Palm Awards HRIS Replacement for Legacy Time Server and Entera Systems Human Resources​

Key Business Applications

​Dept/Agency

​Application

​ISS Liaison

​Clerk and Comptroller ​Advantage Financial System ​Prashant Varak
​Community Services ​DOSS, Human Services, LIHEAP ​Prashant Varak
​Engineering & Public Works
​ePermits ​Yunus Kazi
​Environmental Resources Management ​ERM Database ​Yunus Kazi
​Human Resources ​HRIS ​Gurbir Aulakh
​Inspector General ​IG Case Management Angela Boyett
​Medical Examiner ​ME Database Ben Perez
​Office of Small Business Administration ​OSBA Database ​Prashant Varak
​Planning, Zoning & Building ​ePZB ​Rajesh Tiwari
​Property Appraiser ​PAPA, Online Homestead Exemption ​Amit Sawant
​Public Safety ​WebEOC, Chameleon, DART, ACC

​Ben Perez
​Risk Management​
​RIMS, Clinic, DRIVARS
​Gurbir Aulakh
​Water Utilities ​WUD Customer Information System Lindsay Barbier
​Web Services ​Palm Beach County Internet/Intranet Websites, SharePoint Application, Employees Development Training System  ​Sophia Dang
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