Administration

 

Return to FAQs List

 

  • How do I submit a public records request?
    Answer:

    ​Records requests can be made by sending an email to pzbmain@pbcgov.com or by contacting PZB-Administration Division at 561-233-5001.


  • What are the fees associated with records requests?
    Answer:

    ​Records request fees vary based on the type of request. Some requests may involve data that is readily available, which a standard or nominal fee is charged. Other requests may be more complex requiring research, programming, or staff analysis, therefore, the fee for these services would be higher. A list of fees can be accessed from our website. Click Here


  • Are there any records which are not Public Record?
    Answer:

    Yes, records that are deemed "confidential" by Florida Statues are not released for record requests. Please refer to Florida Statues FS119 for more information. Click Here


  • How can I pay my fees?
    Answer:

    All items can be paid for in person at PZB Cashier's Booth. However, certain fees can be made by credit card using our online payment system. Visit our website to view those fees. Click Here.


  • What payment methods may I use?
    Answer:

    ​When paying in person cash and checks are acceptable forms of payment. However, certain fees can be paid by credit card using our online payment system. Please visit our website Click Here  for more information or you may also contact us by telephone at 561-233-5026


  • How can I make payment by using the internet?
    Answer:

    Payment of select fees can be processed by using the internet. These payments may be made using American Express, Discover, MasterCard and VISA. All internet payments are subject to a convenience fee equal to 2.5% of the fees being paid.


  • For Building permit related fees:
    Answer:
    • Choose Building Permits & Inspections
    • Query your permit/application
    • Choose the tracking number link
    • Click "Add To Cart", then "View Cart"
    • Verify the payment amount(s) and follow the prompts to enter your credit card information and complete the transaction.

  • For all other fees:
    Answer:
    • Choose Online Payments
    • Query your tracking number by choosing the type of item paid and entering the tracking number
    • Click the box next to the tracking number being paid
    • Click "Add To Cart", then "View Cart"
    • Verify the payment amount(s) and follow the prompts to enter your credit card information to complete the transaction.

  • What information is needed to pick up a Building permit or revision?
    Answer:

    The permit application receipt which was provided by the Building Division at the time of application submittal must be presented to PZB Cashier's Booth in order to pick up the building permit or revision. Full payment for the item being picked up must be received at the time of or prior to document pickup.


  • What if I don't have the Permit Application Receipt?
    Answer:

    A replacement document, i.e., duplicate card or reprinted Permit Application Receipt, can be obtained from the Building Division. Present the receipt to PZB Cashier's Booth in order to pick up the building permit or revision.


  • How can I print my receipt?
    Answer:

    ​Receipts are available from PZB Cashier's Booth by providing the tracking number. Receipts can also be printed from our website. Click here.

    For Building Permit Related fees:

    • Choose Building Permits & Inspections
    • Query your Permit/Application
    • Choose the Tracking Number link
    • Click the "Balance Due" dollar amount (0.00), to access the "Fees Report"
    • Scroll down to the "Detail View"
    • Select "Payment" for the item needed

  • For all other internet eligible fees:
    Answer:
    • Choose Online Payments
    • Query your Tracking Number by choosing item to be paid and entering the Tracking Number
    • Choose the Tracking Number link
    • Choose the receipt tab
    • Select the receipt needed

  • How can I apply for a refund?
    Answer:

    Refunds can be requested in writing by forwarding all pertinent documentation to the Accounting Section of Planning, Zoning and Building. Information should include the tracking number, copy of the receipt, refund payee name and address, and reason for request. If the refund check is to be made payable to someone other than the payer of the receipt, the letter must be notarized.


  • When can I expect my refund?
    Answer:

    Refund payments will be received within 4 to 6 weeks from the receipt of refund request, with the exception of credit card refunds, can take up to 60 days.


  • How do I request a Lien search?
    Answer:

    Please visit our website; click on Administration, select Lien & Open Permit Searches or by contacting PZB-Accounting section at 561-233-5032


  • How can I pay lien and open permit search fees on the internet?
    Answer:

    To make a payment or open permit for lien searches online, you must obtain a Tracking Number from your contact person performing the search. Then refer to the section titled "How can I make an internet payment," above.