Utility Assistance

Each day in Palm Beach County hundreds of families are faced with utility service disconnection. The Low Income Home Energy Assistance Program (LIHEAP) is designed to provide financial relief from high-energy costs to prevent service disconnection for families in crisis.

Extensive Outreach Campaigns are conducted to ensure maximum participation of the neediest families. Particular efforts are made to serve the elderly and those with special needs, including home visits, telephone interviews and group intakes.

Applications for assistance may be made by contacting the nearest Community Action Service Center.

For additional information or to schedule a group intake, contact Kathryn McNealy at 561-355-4794.

...helping people build better communities.

LIHEAP Benefit Limits Increased

Crisis (Winter and Summer)

• Qualifying households will receive a benefit amount of up to $750 on a past due bill, to resolve their energy crisis.

Home Energy

• Households that do not have an energy crisis, but whose total income is at or below 150% FPLG, will receive a credit of $200 - $600.
• The benefit amount will depend on total household income, household composition, and if there are any elderly, disabled or children under age 6 in the household.

Ways to Apply

Schedule an appointment for a callback over-the-phone appointment (if they do not have access to a computer) or request that an application is sent to them via email/regular mail by calling 561-355-4792.

• Applications for assistance may be made by:
• Contacting the nearest Community Action Program office
• Online
  APPLY FROM HOME & SAFE A TRIP!
  HELP US KEEP YOU AND OUR COMMUNITY IN GOOD HEALTH DURING THIS PUBLIC HEALTH CRISIS!
  CALL OR REGISTER TO APPLY FOR SERVICES ONLINE.
  
If you have a crisis or your utilities are in jeopardy of being disconnected, you can:
• Check eligibility and apply for LIHEAP services online at https://pbcgov.com/OSCARSS
•  Call (561) 355-4792 or 'Submit Feedback' on our website at http://survey.pbcgov.com/s3/CSD-CommunityAction-ContactUs for questions on how to apply      
• Visit: https://pbcgov.com/OSCARSS to check if you are eligible and to apply for LIHEAP
• Follow us on Facebook at https://www.facebook.com/pbccsd.    

As precautionary measure and to ensure the wellbeing of our clients and staff, we kindly ask that you avoid visiting our offices unless it's absolutely necessary-especially if you are not feeling well.  

• Applications and/or Supporting Documents may be dropped off at your local Palm Beach County Public Library; See Locations and Times​
  ​