About Us 

9-1-1 Program Services is a Division of Palm Beach County's Public Safety Department. This Team is responsible for deploying and maintaining the technical infrastructure that enables 9-1-1 call routing, and supports the 15 Public Safety Answering Points serving the citizens of Palm Beach County and our visitors.

Palm Beach County 9-1-1 Program Services has an ongoing commitment to enhance the life and safety of the public by providing and maintaining a fast, efficient 9-1-1 System, providing access to Emergency Responders through advanced ‘Next Generation’ technology. ​ 

​Use this site to access information on Next Generation 9-1-1, Public Education and Community Outreach .

Palm Beach County 9-1-1 Program Services welcomes our 9-1-1 Professionals to log into the secured link to have access to important information regarding training, operational procedures, legislative updates and more.​​​