‚ÄčThe Records Custodian is responsible for collecting, securing and maintaining investigative evidence and reports for all of Palm Beach County Fire Rescue. A number of different types of reports are available through the Records Custodian's office. To contact the Record Custodian, please use the following information:

Palm Beach County Fire Rescue, Records

405 Pike Road
West Palm Beach, FL 33411
Phone:  561-616-7025
Email: emsreports@pbcgov.org (REPORTS ONLY, NOT FOR BILLING)

For all media inquiries, please email the PIO address:  PBCFRPIO@pbcgov.org


Bills are not available through this office. Please contact our billing company:

Intermedix 888-987-0593 or Via Fax @ 614-987-2075

Request a Run Report (for an attorney)

Email or Mail your request along with:
  • medical authorization signed by the patient,
  • date and location of the call, and
  • a copy of any applicable police report.
No Faxes.


Request a Run Report (for a patient) 

Email or mail your request along with:
  • a copy of your picture id and
  • the date and location of the call.
You may also pick up the report in person at our address, but please call first so that the report will be ready.
No Faxes.

Request a Fire Report

Email or mail you request, including the date and location of the call, to the above contact information.

 No Faxes.

Serve a civil subpoena to a PBCFR employee

Call our offices on the day the subpoena is to be served to aquire where and what shift the employee is working next so that you may serve the subpoena directly.  


Serve a criminal subpoena to a PBCFR employee

You may serve all criminal subpoenas, within the appropriate time frame according to F.S.S., to the address listed above.