In 1991, Congress recognized the second full week of April as National Public Safety Telecommunicators' Week (NPSTW). On April 2nd, Commissioner Robert Weinroth presented a proclamation declaring April 14-20, 2019, as Palm Beach County Public Safety Telecommunicators' Week.
In Palm Beach County, over 1 million 9-1-1 calls are answered at the 17 Public Safety Answering Points (PSAP) across the county. The communications centers are staffed 24 hours a day, 7 days a week by Florida State-certified Public Safety Telecommunicators. These professionals have multiple duties besides answering the incoming 9-1-1. They are, most importantly, the first link to the public safety system, often referred to as the 'first' First Responders.
Palm Beach County 9-1-1 Program Services staff took time to visit the PSAPs to show their appreciation for these dedicated professionals. Copies of the proclamation were also distributed to the PSAPs.