We encourage you to contact us if you have any questions or concerns about the services we provide to the citizens of Palm Beach County. Please use the following information to contact the most appropriate person to handle your questions. If you are unsure of the correct person or section, just fill out the form below and your feedback will be directed along the correct path. As always, if you are experiencing an emergency, please call 9-1-1 immediately.


 Contact Us via E-Mail


E-mail Disclaimer:

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

 Our Mailing Address

Please send all mail-based inquiries to:

Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Important Phone Numbers:

​General Questions

​Main Office561-616-7000
​Administrator's Office561-616-7000
Fire Marshall561-616-7030

​Firefigher and EMS Training

​Training and Safety Division561-616-7017

Records Custodian

​Judy Ruddy561-616-7025

​News and Media Relations

​Public Information Officer561-616-7077

​Becoming a Firefighter

​Recruitment and Human Resource Development561-616-7006

​911 Dispatch Services

​Division Chief - Communication Center​561-712-6571

​Existing Inspections


​Insurance Verification Letters

​Water Office561-233-0066

​Plan Review, New Construction and Occupational License Inspections

​Plan Review​561-233-0050

​Fire and Life Safety Presentations

​Community Education561-616-7033

​PBCFR Website

​Information and Technology Services (ITS)561-616-6945

​Transport Billing

​Billing Company888-987-0594

​Non Transport Billing

​Revenue Section​​561-616-7065

Fax Numbers

​Records Requests​​561-616-7083
​Transport Billing305-428-5385
Non Transport Billing561-616-7090
​All Other Correspondence561-616-7080