Selectable hyperlink picture for ADA customers benefits          

Comments and Commendations

You can now submit your comments and commendations through our new online form!
  Click here

Ahora puede  dejarnos saber que le dimos un buen servicio o presentar una queja  a través  de
nuestra forma en línea!  Presione aquí

Kounye a, ou ka soumet kòmantè ak rekòmandasyon ou avec nouvo fòm entènèt nou an.  Klike isit
​Palm Tran Connection is a shared ride, door-to-door paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs: 

​Palm Tran ​Connection travels in Palm Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay. The Americans with Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South County Line to Donald Ross Road. ADA Service continues to the 3/4-mile buffer around fixed routes located outside the ADA core service area.

Connection schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility, and monitors the performance of the Transportation Providers.

For questions, to request a Paratransit application, copies of our Rider’s Handbook, or to book a trip please call:​
​​​​​​​​561-649-9838 or 1-877-870-9849 (toll-free) ​

Palm Tran Connection Call Center Hours:
Monday through Friday 5:00 AM to 10:10 PM
Saturday 6:00 AM to 10:10 PM
Sunday 8:00 AM to 6:00 PM
TTY users can call Florida Relay Service 800-955-8771
You may also contact Palm Tran Connection by e-mail at ​connpalmeligibility@pbcgov.org.