Selectable hyperlink picture for ADA customers benefits          

​Palm Tran Connection is a shared ride, door-to-door paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs: 

​Palm Tran ​Connection travels in Palm Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay. The Americans with Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South County Line to Donald Ross Road. ADA Service continues to the 3/4-mile buffer around fixed routes located outside the ADA core service area.

Connection schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility, and monitors the performance of the Transportation Providers.

For questions, to request a Paratransit application, copies of our Rider’s Handbook, or to book a trip please call:​
​​​​​​​​561-649-9838 or 1-877-870-9849 (toll-free) ​

Palm Tran Connection Call Center Hours:
Monday through Friday 5:00 AM to 10:10 PM
Saturday 6:00 AM to 10:10 PM
Sunday 8:00 AM to 6:00 PM
TTY users can call Florida Relay Service 800-955-8771
You may also contact Palm Tran Connection by e-mail at ​connpalmeligibility@pbcgov.org.