Fast Facts (FAQs)
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Quick Facts Flyer
|How do I know which bus to take?|
Route and schedule information is available on Palm Tran’s website
www.palmtran.org/maps_schedules or you can call Customer Service for assistance planning your trip at 561-841-4BUS or 877-930-4287 (toll-free). Palm Tran also has a publication called the "Palm Tran Rider's Guide." It lists major destinations in the county, and which bus route they are on in addition to the maps and timetables for all Palm Tran routes.
| How can I get a Palm Tran Rider’s Guide (bus schedule)?|
|How much does it cost to ride the bus?|
Regular full fare (single trip) is $2.00, half fare is $1.00, and children age 8
and under ride free with a fare paying passenger. An unlimited daily pass costs
$5 or $3.50 reduced. These passes can be purchased on the bus and you should
have exact change ready when boarding because fare boxes do not give change.
However, a fare card will be issued for over-payment in excess of $1.00 which
can be used towards future rides on Palm Tran. Click here to go to our Fares page.
|When do Palm Tran buses run?|
Buses run 7 days a week, serving more than 3,200 bus stops from Jupiter to Boca
Raton and west to the Glades. Generally speaking, weekday peak service runs
every 30 minutes, off-peak service runs hourly, and weekend service runs hourly
on most routes.
|Does the Palm Tran bus have service on holidays?|
There is no bus service on the following days: New Year’s Day, Easter Sunday,
Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day. Click
here for the holiday calendar: www.palmtran.org/palmtran/bus/holiday.
|Can I bring my bicycle on the Palm Tran bus?|
Yes. The "Bikes on Buses" (B.O.B.) Program started July 1, 2000, so you can now
put your bike on the rack in front of the bus. There is no additional charge and
no permit is required. Buses cannot accommodate mopeds, gas or battery powered
motor bikes or scooters of any kind, or tandem bicycles. Portable bikes and
scooters (only if secured into a carrying case or bag) are allowed inside the
bus. Click here for detailed information
|I am a senior citizen who is no longer able to drive. Is there transportation available for me?|
Palm Tran Connection (a shared ride, door-to-door paratransit service) is available for qualifying individuals who are unable to transport themselves to health care, employment, education, shopping, social activities, or other life-sustaining activities. For eligibility and an application please call 561-649-9838 or toll free 877-870-9849.
Palm Tran fixed-route buses travel throughout Palm Beach County and offer a half fare for seniors age 65 and over. Buses can kneel down to curb level, accommodating passengers with special needs. All buses are equipped with wheelchair ramps. Call customer service at 561-841-4BUS or toll-free 877-930-4287.
|I need financial assistance to purchase a bus pass to get to work. Who can I contact?|
Transportation Disadvantaged Bus Pass Program is available for low-income households that can provide proof of household income and household size. Call Palm Tran Connection 561-649-9838 or 877-870-9849 (toll-free) for more information.
|Where can I park my car if I want to use public transportation?|
Palm Tran has several convenient park-and-ride locations for riders to utilize. There is no additional charge to park in one of these lots. Call customer service for specific location information 561-841-4BUS or 877-930-4287. Parking is also available at Tri-Rail stations.
Click here to find a park-and-ride location nearest you.
|I am disabled and live in a hurricane evacuation zone. What are my transportation options when a storm comes?|
Palm Tran Connection for the Special Transportation Assistance Program by calling 561-649-9848 or 877-870-9849 (toll-free) for an application.